Privacy Policy

Effective date: 15 November 2024

Kipool Professional Services ("Kipool") respects your privacy and is committed to transparent handling of any data collected while our platform is under maintenance.

Information we collect

• Contact details you voluntarily submit through the notification form, including name, company, and email address.
• Support correspondence if you email or call our team.
• Technical logs generated by our security infrastructure for threat detection.

How we use data

• Deliver maintenance status updates and onboarding information.
• Respond to support, compliance, or media inquiries.
• Protect our services, investigate abuse, and meet legal obligations.

Data retention

Contact data is retained for up to 12 months after our relaunch unless you request deletion sooner. Security logs follow a 90-day retention cycle.

Sharing

We do not sell personal information. Limited third parties (e.g., email delivery providers) may process data under strict confidentiality and data processing agreements.

Your choices

• Opt-out of notifications by emailing privacy@kipool-my.pro.
• Request access, correction, or deletion of your data via the same address.

International transfers

When data leaves your jurisdiction, we rely on Standard Contractual Clauses or equivalent safeguards.

Contact

For privacy questions contact our Data Protection Lead at privacy@kipool-my.pro or Kipool, 575 Market Street, Suite 400, San Francisco, CA.